All transactions completed through www.classiccloth.shop require immediate payment processing via our encrypted checkout system. We proudly accept major credit cards including Visa, Mastercard, and American Express, along with PayPal for your convenience. Your financial authorization must successfully clear our security protocols before we initiate any order processing. In exceptional circumstances where payment verification encounters issues, we maintain the right to cancel your order without advance notification. International customers should be aware that currency conversion charges may apply according to your financial institution's policies. Our system employs advanced fraud detection measures to ensure the security of every transaction while maintaining the sophisticated shopping experience our fashion-forward clientele expects.
Following successful payment processing, you will automatically receive a comprehensive order confirmation email delivered to the address you provided during checkout. This digital documentation serves as your official purchase receipt and includes complete order specifications, detailed pricing structures, and comprehensive shipping information. We strongly advise meticulously reviewing this confirmation as it constitutes the legally binding agreement between you and our fashion establishment. Should you identify any inconsistencies or require modifications, please promptly contact our customer excellence team at [email protected] within 24 hours of order placement. Our dedicated team will work diligently to address your concerns while maintaining the high standards synonymous with our brand's commitment to capturing life's beautiful moments through style.
While we utilize sophisticated real-time inventory management systems, occasional overselling situations may occur during high-demand periods for our fashionable collections. In these rare instances, we will notify you via email within 48 hours of purchase completion. You maintain the option to await product restocking, which typically requires 2-3 weeks, or receive a comprehensive refund processed through your original payment method. We cannot guarantee continuous availability for specific sizes, colors, or styles featured on our digital platform. All merchandise remains subject to prior sale until your order completes full processing and shipping procedures. Our inventory reflects the dynamic nature of fashion trends while ensuring we provide the most current styles for documenting your lifestyle moments.
Orders typically undergo processing for 3-5 business days before shipment preparation. During peak seasonal periods or special promotional events, processing duration may extend to 5-7 business days to ensure quality control. Following dispatch, domestic deliveries generally reach their destination within 7-14 business days, while international shipments may require 14-21 business days depending on customs clearance procedures. You will receive a detailed shipping confirmation email containing tracking information once your order departs our distribution facility. Please understand that we cannot assume responsibility for delays caused by carrier logistics or customs authorities, though we will provide assistance in tracking your fashionable purchases throughout their journey to your doorstep.
We gladly accept returns within 21 days of delivery confirmation for store credit or product exchange. Returned items must remain unworn, unwashed, and in original packaging with all tags securely attached. Final sale merchandise and accessory items are excluded from return eligibility. To initiate a return procedure, please email [email protected] with your order number and detailed reason for return. Our customer service representatives will provide comprehensive instructions and, when applicable, a prepaid return label. Refunds for authorized returns will process within 10 business days of receiving the returned merchandise at our facility. Customers bear responsibility for return shipping costs unless the return results from an error on our part, reflecting our commitment to fair and transparent fashion commerce.
All pricing information appears in USD and incorporates applicable value-added taxes where legally mandated. We reserve the right to modify pricing structures without prior notification due to market variations, currency exchange fluctuations, or supplier cost adjustments. Orders placed before price modifications will honor the amount displayed during checkout. Promotional discounts cannot combine unless specifically stated in offer terms. International customers assume complete responsibility for any import duties, taxes, or customs fees associated with their orders. Our pricing strategy reflects our dedication to providing premium fashion while maintaining competitive market positioning for our style-conscious clientele.
For any purchase-related inquiries, please contact our customer service specialists at [email protected]. We typically respond within 48 hours during standard business days. When reaching out to our team, please include your order number and relevant details to facilitate efficient assistance. Business Address:
