Our inventory reflects carefully curated seasonal collections with limited stock quantities to maintain exclusivity. Should an item become unavailable after ordering, we will notify you within 3 business days with these options: (1) Priority access to our next collection release, (2) A full refund processed through your original payment method, or (3) A tailored style consultation with our wardrobe specialists to select alternative pieces. This approach ensures your wardrobe maintains its scholarly elegance even when specific items are temporarily unavailable.
All prices are listed in GBP and reflect the premium craftsmanship of our heritage-inspired garments. We maintain stable pricing throughout seasons, with adjustments only occurring during biannual archive sales. In the rare event of pricing discrepancies (such as a £120 blazer incorrectly listed at £12), we reserve the right to cancel orders and will immediately notify affected customers with a personal apology note and 15% discount code for future purchases, upholding our tradition of fair dealings.
Each order undergoes meticulous quality inspection and careful packaging by our atelier team, requiring 4-7 business days for processing (extending to 10-14 days during university term commencements). For made-to-order items featuring traditional British tailoring techniques, we provide specific production timelines at checkout. You'll receive a dispatch notification with tracking details and care instructions to preserve your garment's academic integrity.
We partner with premium couriers specializing in handling fine woolens and delicate fabrics. Domestic shipments typically require 3-5 business days, while international deliveries may take 7-15 business days. All international parcels include proper customs documentation with detailed fabric composition to facilitate smooth border clearance. Express shipping options are available for urgent needs like graduation ceremonies or academic events.
We accept returns within 21 days of delivery for unworn, unaltered items with original tags attached. Due to the specialized nature of our tailoring, exchanges may require up to 10 business days for reprocessing. Return shipping costs are the customer's responsibility, except in cases of our error. All refunds are issued to the original payment method within 14 business days of receiving returned items, allowing time for our quality team to verify each piece's condition.
The classiccloth.shop aesthetic - including our distinctive tartan patterns, collegiate crest designs, and product photography - represents protected intellectual property developed through years of sartorial research. Unauthorized commercial use of our imagery or reproduction of signature design elements (such as our signature elbow patch patterns) is strictly prohibited. Academic institutions may request licensing agreements for uniform programs.
classiccloth.shop shall not be liable for: (1) Natural variations in heritage fabrics (e.g., slight wool texture differences), (2) Delays caused by traditional manufacturing processes, (3) Minor variations in color reproduction due to monitor settings, or (4) Changes necessitated by sustainable material sourcing. These limitations allow us to maintain our commitment to authentic craftsmanship while providing transparent service.
